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Malaysia Airlines | New Zealand

After an hour and given that the rest of the in-flight crew were unable to leave the aircraft without the In-flight Manager and, as long as I, an arriving passenger, was still seated on board in my Orlando dating jackies daughter 2K, one stewardess came forward and told me that my wheelchair had been sent to the luggage carousel and that I should disembark from the aircraft first, using the unsatisfactory KLIA airport wheelchair, which was too small for me.

It was unbelievable that I was expected to wait in the airport in the middle of the night by myself with no hotel voucher. Economy class passengers may have one carry-on baggage within 7 kg.

Upon embarking the flight, and all in good time I hasten to add, my own wheelchair was supposed to have been loaded to the aircraft cargo hold from the aircraft door.

Air New Zealand, NZ series flights at KLIA

Again I boarded the aircraft and spoke with the flight attendant about the seat and the possibility of a meal suitable for diabetics I was met with total resistance and no empathy whatsoever. To this end, I wonder whether my complaint will kagin atheist dating the blindest bit of attention.

Quantity of a passenger checked baggage allowance depends according to route, class of travel, terms and conditions of the ticket, and Enrich tier status. No explanation, no apology. Again, Malaysia Airlines, if malaysia airlines new zealand office hookup really care about your passenger such as me, please respond to my case asap.

Malaysia Airlines Auckland Town Office - Phones out of order ·ETB Travel News New Zealand

The In-flight Manager Mr. Online checked in was opened yesterday and try to do it this morning realized my husband being allocated away from us, and no way we can change the seat.

I am awaiting for your prompt response. I waited at the luggage carousel for one hour and there was no sign of the wheelchair. Chong Reply It was such a terrible travel experience with the Malaysia Airlines. I waited on board the aircraft for more than one hour — without the comfort of air conditioning as the Captain had switched off the air-con system upon disembarkation.

Very unprofessional behavior by Malaysia Airlines.

Hand or Cabin Baggage Allowance

Reading material for the flight. I demand to know why this was not done. My own wheelchair was tagged with the label stating that it should receive Special Delivery to be delivered at the aircraft. I spoke with the flight attendant and explained again about my diabetes and it was like talking to a wall, no understanding whatsoever.

An overcoat, wrap or blanket. I had to cancel the tickets due to some personal reasons and I gave my request before 30 days of the departure. I ate the eggs and went hungry. Free Baggage Allowance The free checked baggage allowance is determined by weight: Passenger should pack the baggage in such way so the baggage can handle any ordinary handling.

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This is an appalling level of service, gross incompetence and a behavioural pattern without demonstrating the slightest shred of accountability from MAS staff and crew.

I finally got it sorted and got the seat I originally picked. On my way back, I booked an emergency exit seat and when I did online check in the seat was still ok.

This was evidently a ruse so as to get me off the aircraft so that the inflight crew could go home!! I checked in at Adelaide airport and was given seats 24, two together so I thought great stuff.

If this is not correct dept, kindly forward this to respective dept, thank you. I reached there before 4 am and was told at Kuala Lumpur that the Malaysia airlines desk does not open until 6. Business and first class passengers may have two carry-on baggage within 7 kg each. I wonder whether the Customer Care personnel would have the courtesy let alone guts, to reply to this complaint.

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I declined and went hungry. I believe it was well known at this time that my wheelchair had not been loaded on to the aircraft and was arriving on another later flight, through a Dragon Air carrier!!

I am a frequent flyer and hear a lot of complaints about this isssue. Passengers are allowed to carry an amount of unchecked bag free of charge in cabin with the limitation of weight, number and dimensions.

Still waiting for their response.

Singapore Airlines

I have taken the time to write on this page, not in the hope of an apology but hoping that I can advise other customers to use other airlines because my experience with your company has been the worst customer experience I have had.

Neither I nor the crew on board were aware of this anomaly after take-off. While coming back from Delhi to Singapore via Kuala Lumpur on 22nd Oct, one my check in luggage was not available on designated belt, no one from airlines tried to contact me to inform me that one of the my check in luggage is still lying in Kuala Lumpur airport for whatever reason.

I boarded the aircraft and although they looked a little dated it was clean with good seats and ample legroom. A handbag, pocket book or purse. After getting to the airport, the Malaysia airline staff in Dhaka airport gave me the wrong seat on my boarding pass.

Checked Baggage

I thought great I will just have the curry, by the time the cart got to me they had ran out of the curry and I was offered without apology I might add the eggs. I was a Business Class passenger.

Yusof Harun would have been told of this by one of the MAS ground handlers but he did not relay this message to me. Other personal hand baggage may also allow as carry-on baggage such as: